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General terms


Article 1: Overview

The present general terms and conditions of sale apply to the distance-selling operation of EDEALS SARL and cover all sales to its customers (you) through the
www.petanqueshop.com website as well as orders taken over the telephone, by fax or posted to our Direct Sales Team. We reserve the right to amend the present general terms and conditions of sale at any time, with the proviso that details of all amendments are published on our website.

In order to place an order and to enter into a legally binding contract with us, you must be over 18 years old.

We reserve the right to refuse to accept your order if we find that you are in breach of these Terms and Conditions.

Article 2: Prices

Product prices are inclusive of all taxes but exclusive of postage and packaging costs.

For all consignments to be shipped outside of European Union and DOM-TOM, invoices are automatically calculated exclusive of taxes. Any customs duties, other local taxes, import duties or state taxes that may apply are your sole responsibility and are not payable by EDEALS SARL.

Special Offers: special offers on our products are available for a limited period only.   Where more than one promotion is offered on the same product at the same time, EDEALS SARL reserve the right to offer the customer the best deal available.  Only one promotion can be claimed at any one time. 

EDEALS SARL reserves the right to change its prices at any time, although products will be invoiced at the current price when the order was placed, subject to availability. Information relating to prices and product availability is subject to changes and is given for indications only.

Article 3: Orders

We will accept your order subject regarding the present general terms and conditions of sale.

You can place an order in one of the following ways:

- Internet: www.petanqueshop.com 
- Post: use an empty order form, fill in your credit card details or attach a cheque or money order written out to 'EDEALS SARL' and post to:

EDEALS SARL
26bis Rue du Marché Commun, CS93206, 44332 NANTES Cedex 3

Your order will be dispatched on receipt of payment.  In the case of payments received by cheque we will allow seven working days for the cheque to be cleared.  

Contract details are given in English and are those in force at the time of delivery.  EDEALS SARL reserves the right to cancel any order.

Article 4: Confirmation

Clicking the 'Confirm' button at the end of the ordering process acknowledges that you agree to the order as well as to the present general terms and conditions, in their entirety and without exception.

Data recorded by EDEALS SARL constitutes proof of all transactions between EDEALS SARL and its customers.

Data recorded by the payment system constitutes proof of financial transactions.

Article 5: Availability

Product and prices are valid as advertised on www.petanqueshop.com subject to stock availability. Information on product availability is provided when you place an order online.  These details are given for information purposes only and are not binding.

Should a product be unavailable after you have placed your order, we will let you know as soon as possible by phone, email or by post. In this instance you can ask for your order to be cancelled or exchanged by writing to the Sales Team at:

Customer service
EDEALS SARL   
26bis Rue du Marché Commun, CS93206, 44332 NANTES Cedex 3

There is no partial despatch of goods for cheque payments.  Your cheque will be cancelled and returned to you.  

If only part of the order is available, our Sales Team will contact you to check whether partial delivery is acceptable. Only goods that are delivered will be charged for.

Article 6: Delivery (Postage and Packing)

The delivery fee includes preparation, packaging and postage and is charged as follows:

Additional fees apply for other countries.  

It is a good idea to combine several items in one order rather than order items individually. We are unable to combine orders placed separately and you will thus be liable to pay delivery costs for each order.

For all orders, we need to have your telephone number and any information that will assist delivery. 

Article 7: Payment

You have a choice of payment methods. You can either:
- pay by credit card: Visa, Mastercard, American Express, Bankcard and Diners.
- pay by cheque or money order: include your order number with your signed cheque. Cheques must be issued by a recognised Australian bank and money orders must be an French Post money order

Online payment:

Select one of the payment methods available on the website:
- Visa
- Mastercard
- American Express
- Bankcard
- Diners

On your bank statement, payment will be debited to EDEALS SARL. All transactions are completed in a secure environment that is compatible with SSL standards.

Payment by Cheque or Money Order:

To pay by cheque or money order, print the order summary screen and post it with your payment.

If you do not have a printer, simply write your name, order number and address on a piece of paper and enclose it with your signed cheque or money order. Cheques should be made payable to 'EDEALS SARL' and include your order number on the reverse. Please send cheques to:

Customer service
EDEALS SARL
26 bis Rue du Marché Commun, CS93206, 44332 NANTES Cedex 3

Your order will be confirmed and prepared for despatch once your cheque has cleared.

Article 8: Condition of Ownership

All goods remain the property of EDEALS SARL until receipt of payment in full. This provision does not affect transfer to the customer of all risks of loss or damage from the moment the goods leave our premises.

Article 9: Security

To help minimise the risk of interception and subsequent fraudulent use of your card details, EDEALS SARL operates a secure payment system that is compatible with SSL standards. SSL is currently the most reliable and the most widely used encryption protocol on the Internet.

Your details are immediately encrypted (to the maximum legally authorised standard, i.e. 128 bits) and are routed to our secure payment gateway, SCELLIUS (La banque postale), without passing through our website. EDEALS SARL at no time has access to credit card details. Card authorisation is directly administered by the bank.  EDEALS SARL does not store any credit card details. On your bank statement, payment is debited to EDEALS SARL.

Article 10: Guarantee / Warranty

Goods supplied by EDEALS SARL are new and guaranteed against defects. If the product does not meet your expections, you have 10 days from the date of receipt to return the product for exchange or refund of goods excluding postage and packing. The customer is liable for the delivery cost to send the product back to EDEALS SARL. Please contact EDEALS SARL for returns information.

Article 11: Intellectual Property

All text, notes, illustrations and images reproduced on www.petanqueshop.com are the copyright of the author and are protected by intellectual property law worldwide.   In accordance with the provisions of Intellectual Property legislation, private use only is permitted and any other use without the prior authorisation of EDEALS SARL is an infringement of the author's copyright and a violation of intellectual property rights.

Article 12: Responsibility

All products offered for sale are subject to the requirements of French law. EDEALS SARL cannot be held responsible for any failure to meet the requirements of the legislation of any other country where products are delivered. EDEALS SARL cannot be held responsible in the event of force majeure, political upheaval, total or partial strike action affecting in particular postal services, transportation and/or communications services, flood and fire.

Article 13: Applicable law

This Agreement shall be construed and performed in accordance with and shall be governed by French law and you should submit to the jurisdiction of the French Courts.

Article 14: Privacy Policy

EDEALS SARL are committed to protecting you and your family’s privacy when you visit our website or use electronic services, such as product registration, technical support and product downloads. EDEALS SARL understands your desire to protect personal information and only emails to customers who have agreed to receive our mailings.  If, at any time, you want to stop receiving any emails from EDEALS SARL, unsubscribe from newsletter from your account information on www.petanqueshop.com website

What information do we collect?

We collect personal information when you register a product, purchase a product on-line or enter a contest.

How we use the information we collect

We use the information in the following ways:
1. To provide you with information about new products, product upgrades, services, newsletters.
2. To provide you with special offers that may be of interest to you.

How secure it shopping at Mindscape?

We utilize Secure Socket Layer (SSL) technology to encrypt the data you provide to us while placing an order online.

Cookies:

Mindscape uses cookies to help personalise the service you receive from us.  A cookie is a text file that is placed on your hard disk by a web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you and can only be read by a server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time.  A cookie tells the server that you returned to a specific page and then remembers information you have already supplied.  This might be information such as delivery addresses or invoice addresses.  This saves you time as you don't need to complete the information again.

You have the ability to accept or decline cookies.  Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to take advantage of the full EDEALS SARL website facility.

Article 15: Company Headquarters

EDEALS SARL
26bis Rue du Marché Commun, CS93206, 44332 NANTES Cedex 3


Article 16: Chrismas offer

Until the 25th of December for any order of a total over 160 euros we will add to your parcel 2 clipboules. If your total is over 260 euros you may ask for the "Planète boules" book if you can read French or if you prefer you will receive a 10 euros voucher in you parcel (just ask). For any order over 400 euros you will get an Erima multifunction bag. This will last as long as we have stock available for this offer. If by our mistake you do not get those articles in your parcel we will issue a 10 euros gift voucher for you.

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Owner : EDEALS SARL, 26 bis rue du marché commun CS93206, 44332 Nantes Cedex 3. SIRET : 489 679 092 00028